Privacy Policy

    Last updated: March 2026

    1. Information We Collect

    When you use Trackon Courier services or visit our website, we may collect the following information:

    • Your name, phone number, and email address
    • Pickup and delivery addresses
    • Package details (weight, dimensions, contents description)
    • Payment information for processing transactions
    • Website usage data (pages visited, time spent, device information)

    2. How We Use Your Information

    • To process and deliver your courier shipments
    • To provide real-time tracking updates via SMS or email
    • To respond to your enquiries and provide customer support
    • To send service-related notifications and updates
    • To improve our website and courier services

    3. Information Sharing

    We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

    • Delivery partners and logistics providers to fulfil your shipment
    • Payment processors to handle transactions securely
    • Legal authorities when required by law

    4. Data Security

    We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

    5. Cookies

    Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may affect some website functionality.

    6. Your Rights

    You have the right to access, update, or delete your personal information. To exercise these rights, contact us at sonacourierservices@gmail.com or call 8097512951.

    7. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

    8. Contact Us

    If you have any questions about this Privacy Policy, please contact us: